tap+DONATE™

Costs for units, transaction charges and any monthly charges are available on our order form.

To order your tap+DONATE™ Portable unit please download and complete our order form (PDF or Word). Email completed forms to hello@nationalfundingscheme.org

Please see these images;

Chip+PIN unit (without frame)

Chip and PIN unit with frame). Showing lid closed, and with  the unit with lid open

BBC Children in Need and Guide Dog units showing branding labels

Shelter – integrated unit at Waterloo station (image 1 and image 2)

The frame has the following approximate dimensions:

The contactless chip+PIN device has the following approximate dimensions.

tap+DONATE™ is available to any charitable organisation that is registered with DONATE™. If you are not yet registered with DONATE™ you can do so for free here.

If you order the marketing frame we provide A4 label templates into which you can add your branding. The templates include our mandatory information (DONATE™ logo and our T&Cs).  Templates are available here.

Once we have the print ready artwork from you the branding labels are provided free of charge.

The Portable unit is available for rent or purchase. Please download and send this form (PDF or Word) to place your order. Units are normally sent within 7-10 days following a confirmed order. Please note a receiving charitable organisation must be registered with DONATE™ before unit activation. However, another entity (eg corporate sponsor) may order the units on behalf of a charity. 

DONATE does not offer a trial rental period.

Contactless payments can be taken by all major credit cards and Apple / Android Pay.

The minimum amount is £1 and the maximum (using contactless) is £30. The unit has a Chip+PIN facility to enable transactions above the contactless ceiling of £30.

The device can either be set to manual or repeat modes.

In repeat mode, a preset amount (£1 to £30) is selected at the point of purchase and is set by the gateway provider. The preset amount can be changed by giving at least 2 working days notice. There is a £5 fee for making such a change.

In manual mode any amount can be taken using the keypad. Amounts over the contactless limit of £30 are authorised via the chip+PIN keypad.

No. The tap+DONATE™ Portable product will not store transactions or complete donations unless the unit is connected to the internet at the point of donation.

The unit has a SIM and can be set up on either however a reliable connection is required for transactions to be processed.

Gift Aid is not available as no personal data per donor is asked for or recorded during a contactless donation.

Registered organisations can see all contactless donations through their DONATE portal account. These are normally visible within 20mins.

Donors will receive notification via their card issuer. No separate receipt is provided.

Funds are received by National Funding Scheme (registered charity) and paid across as per our Affiliation Agreement (see Agreements for charities and non-charities).

We provide:

• Contactless plug-and-go PIN pad
• Working hours support

If required (see order form):

• Tap+DONATE™ brandable frame (if ordered)
• Marketing template to produce artwork for labels to be attached to the frame
• Rechargeable “Power Bank” battery
• DONATE™ branded lanyard

The unit can be returned at your cost for a full refund within 30 days. Please note that the delivery charge and the annual SIM contract costs will not be refunded.

Any faulty unit can be returned for a free replacement within 90 days.

Returns postage costs are borne by the customer. Please ensure you use a signed-for service.

Please note that, as per the terms of our Affiliation Agreement, National Funding Scheme will not offer refunds.

Battery time is dependent on usage. The chip+PIN has an internal battery which can last up to 8hrs. It can also be mains powered.  The spare battery (shipped with the frame if ordered) can be used to top up the unit at intervals.

The contactless unit cannot be secured to a surface.

The marketing frame can be secured to a surface . However, we only recommend this in specific, secure locations. Also note that experience shows that donations are more likely when there is a conversation with a donor…think of it as the modern-day collection tin.

See how Shelter embedded their unit here.

Costs for units, transaction charges and any monthly charges are available on our order form.

To order your tap+DONATE™ Static unit please download and complete our order form (PDF or Word). Email completed forms to hello@nationalfundingscheme.org

Please see these images.

• Front (without branding frame)
• Front (with branding frame)
• Side view (showing depth of unit)

Without branding frame:

• Height – 150mm
• Width – 115mm
• Depth – 132mm

With branding frame:

• Height – 185mm
• Width – 125mm
• Depth – 140mm

Branding frame dimensions:

• 200mm x 125mm

Through our partners we offer the following. Please email us at hello@nationalfundingscheme.org for more information.

Wall-mounted unit – Dimensions: 210mm × 297mm (A4)

• Image 1

Free-standing unit – Dimensions: 300mm x 300mm x 900mm

• Image 1
• Image 2
• Image 3

tap+DONATE™ is available to any charitable organisation that is registered with DONATE™. If you are not yet registered with DONATE™ you can do so for free here.

This is the template for the branding frame and shows mandatory content (DONATE™ logo and our T&Cs). Other formats are available here. Organisations must include the mandatory content on their artwork but are free to otherwise design as required.

Please see order sheet for ordering branding frames.

Branding display frame (standard)

• 125mm x 200mm

The Static unit is available for purchase only.

The minimum contactless donation amount is £1 and the maximum is £30. If you need to take amounts above £30 then please order the tap+DONATE™ Portable unit.

You may specify up to three donation levels (between £1 and £30) that are set-up by us during the activation process. These can be amended with 48hrs weekday notice by contacting us at hello@nationalfundingscheme.org. There is a £5 fee for making such a change.

Users select their chosen amount on the unit before tapping their card.

The unit has an integrated SIM to connect to 3G and 4G but cannot be connected with local wifi.

Yes. The tap+DONATE™ Static will store transactions and authorise these when the unit next makes a data connection. This happens automatically and requires no manual process. However, please note that the reporting portal only shows completed transactions and so pending transactions will not show up until authorised.

Gift Aid is not available as no personal data is asked for or recorded during a contactless donation.

Funds are received by National Funding Scheme (registered charity) and passed across (less the charity 2.95% fee) as per our Affiliation Agreement (see Agreements for charities and non-charities).

Only a standard power source is required. Once received and plugged in, your unit will start taking donations.

We provide:

• Your contactless Static unit
• 24/7 access to your own reporting portal
• Working hours support
• Immediate connectivity to collect payments
• Marketing template to produce artwork (if required)

The unit can be returned at your cost for a full refund within 30 days. Please note that the delivery charge and the annual SIM contract costs will not be refunded.

Any faulty unit can be returned for a free replacement within 90 days.

Returns postage costs are borne by the customer. Please ensure you use a signed-for service.

Please note that, as per the terms of our Affiliation Agreement, National Funding Scheme will not offer refunds.

Yes, two screw holes are available in the bottom of the unit.