Point of sale
Every volunteer's phone, a donation point.
The DONATE App turns a volunteer's phone into a donation point. Supporters tap a card, Apple Pay or Google Pay against the phone itself, and the donation lands in your fundraising reporting like any other.
Available now on Android
The DONATE App is on Google Play now. The iPhone version is coming soon to the App Store.
Your volunteers download it, scan your invite QR, and they are collecting for you minutes later.
Collections without a card reader
Cash collections lose money every year as fewer supporters carry any. Buying a terminal for every collector is rarely worth it for a handful of days a year, so the tin keeps coming out.
Point of sale giving removes the hardware from the problem. A volunteer signs in on their own phone, picks your campaign, and hands the phone to the supporter to tap:
- Tap to Pay on a standard phone, with no card reader to buy, ship or charge
- Contactless cards, Apple Pay and Google Pay, the way supporters already pay
- Set one fixed amount for the day, or let supporters choose their own, with a short line beside each amount
- Gift Aid offered at the tap, and claimed for you afterwards
- Every donation reported by volunteer, campaign and day
Built for the street, the stand and the door
Only the people you let in
Invite a volunteer with their own QR or code, or show one briefing QR to a whole group at once. Remove someone and their access stops at once.
The money is never theirs
Donations go straight to the charity, never through a volunteer's account. Every tap is recorded against the person who collected it for your own reporting.
Made to be handed over
The screen faces the donor in your charity's colours: a large amount, one clear action, a buzz and a chime on success, and a brief pause before the next tap so nobody is charged twice.
Locked to the job
Lock a phone to one campaign for an unattended stand, with a PIN to unlock. While it waits, it can show your campaign's pictures full screen with a large Donate button.
One set of books
Taps arrive in the same portal and the same payout as your text, web and terminal donations, with no separate reconciliation.
Needs a signal
Each donation is authorised as it happens, so the phone needs mobile data or wifi at the moment of the tap. Somewhere with no signal is a job for a QR code or a scheduled collection instead.
Point of sale FAQs
Where do we get the DONATE App? ＋
It is on Google Play for Android phones now. The iPhone version is coming soon to the App Store.
How do volunteers join our charity in the app? ＋
Only the people you let in can collect for you. Send someone a single-use invite from the portal, or show your briefing QR to a group of volunteers and they all scan it. Each person confirms their mobile with a text code.
Do we need to buy card readers? ＋
No. That is the point of it: the phone is the reader. Supporters tap a contactless card, Apple Pay or Google Pay directly against a volunteer's phone.
Will it work on any phone? ＋
It needs an Android phone with contactless (NFC) and a mobile data or wifi connection. The Google Play listing tells you if a phone is supported. iPhones are coming soon.
Does it work without a signal? ＋
No. Every donation is authorised at the moment of the tap, so the phone must be online. For places with no signal, a QR code on printed material is the better tool.
Can volunteers collect money for themselves? ＋
No. Donations always go to the charity. A volunteer is only ever collecting on your behalf, and you can see who collected what.
Can we collect Gift Aid at the point of sale? ＋
Yes. The supporter can complete a Gift Aid declaration at the time of the donation, and DONATE manages the claim to HMRC afterwards.
Can the same app check guests in at our events? ＋
Yes. If you sell tickets with DONATE, your volunteers scan each guest's QR ticket at the door with the same app.
Get started
Download the DONATE App, then invite your volunteers from the portal.