No surprises
Fair and honest pricing
No setup fees. No monthly subscription. You only pay when you raise money.
CASC / CIO's / Exempted / Exempt
per donation
per donation
(£3 per week if donations ≥ £10)
CIC / Individuals / Other
per donation
per donation
(£3 per week if donations ≥ £10)
Platform comparison
We aim to offer the fairest service on the market for organisations both large and small. It is for this reason our pricing is broken into different parts.
What really matters is to see how much of the money donated reaches you. To this end, we built an interactive platform comparison tool to break it all down to what really matters:
FAQs
What are your standard fees?
Per transaction fees vary by type: Charities pay 4.5% (+22p per web donation) for web & SMS without Gift Aid, 45% of Gift Aid (+22p per web donation) for Gift Aided, and 2.95% for contactless. Non-charities pay 5% (+22p per web donation) without Gift Aid, 100% of Gift Aid (+22p per web donation) for Gift Aided, and 5% for contactless. An outpayment charge (greater of £3 or 0.5% for charities, £3 or 1.5% for non-charities) plus a fixed £7.50 overhead charge applies.
How and when will my organisation be paid?
Payments are made monthly from reconciled donations received 3 months previously and include collected Gift Aid. For example, donations made in April will be paid out in July. Payments are held over until the amount owing is at or above £100 (or closure of your account). Text providers make payments every 60-90 days and funds are released once received, audited and settled.
Where does the money go when a donation is made?
A donation, including any gift aid, is made to a separated bank account belonging to the National Funding Scheme (a charity registered in England and Scotland) and indicates the campaign the donor is supporting. This will be paid across to the relevant charitable organisation subject to the terms of the Affiliation Agreement.
Additional costs
If you have bespoke requests there may be additional charges. A breakdown of event-specific fees (rental of iPads, staffing etc) is available in the Affiliation Agreement.
Can someone give any amount via DONATE™?
Supporters can donate £3, £5, £10, £20 and £30 by text. Any amount (above £1) can be given by web without an upper limit. Contactless units currently have a minimum of £1 and a limit of £30 per transaction or no upper limit when using the chip+PIN facility.
How is Gift Aid collected?
National Funding Scheme collects and then passes across to the charity any due Gift Aid. Gift Aid increases the value of a donation by allowing UK taxpayers to reclaim basic rate tax (20%) on their gift, meaning a £10 donation is worth £12.50. Higher-rate taxpayers can also receive back up to 31.5% through a tax reclaim. Donors must register for Gift Aid when giving through DONATE™, and Gift Aid will then be collected on all future donations.